CORE COMPETENCIES

Customer Relationship Management (CRM): Proficient in responding to inquires, resolving issues, and maintaining positive client relationships using CRM tools like Salesforce, Zendesk and Freshdesk.
Effective Communication & Interpersonal Skills: Effective in virtual communication via email, live chat, and video conferencing tools such as Gmail, Outlook, Zoom, and Microsoft Team.
Data Entry & Record Keeping: Skilled in maintaining accurate records using Microsoft Excel, Google Sheets, and Airtable. Customer Relationship Management (CRM): Proficient in responding to inquires, resolving issues, and maintaining positive client relationships using CRM tools like Salesforce, Zendesk and Freshdesk.
Time Management: Using scheduling and project management tools to priortize tasks and meet deadlines efficiently.
Team Building Activities: Excercises that strengthen relationships and trust within teams.